As stated in my March 20, 2014 article titled, “Ten Reason Why Information Governance and eDiscovery Belong in the Cloud“, eDiscovery and Information Governance applications that run with a Cloud Service Provider (CSP) such as Amazon Web Services (AWS) are far superior to any other architecture for the following reasons:
- Better Security
- Better Support for Managing and Complying with Country Data Protection Laws
- Easier to Utilize the Most Current Big Data Technology
- Easier to Integrate with other Cloud Based Technology
- Better User Experience
- Easier to Upgrade and Enhance
- Easier to Offer Integrated Solutions on Portable Devices
In this followup article, I would like to discuss that the fact that there is another layer of architectural consideration regarding which components of an eDiscovery and/or Information Governance solution should run with the CSP and which components need to run behind the firewall or in a private cloud.
There is no doubt that data storage (e.g. backup or archiving) and document review should be done with the CSP. However, there is an interesting debate where activities such as Early Case Assessment (ECA) should be held and there is no doubt that in-place data analytics and associated collections should be located behind the firewall or with private clouds.
However, this doesn’t mean that there needs to be a disconnect with your CSP. As a matter of fact, many of the CSP along with several third parties are now offering very tightly integrated solutions that enable corporations to support hybrid cloud computing architectures that enable components of the overall solution to be located a multiple layers and maintain a high level of security and data transfer rate.
Having said this, users obviously will need to ensure that the eDiscovery and/or Information Governance software platforms that they choose also provide the flexibility to run in say AWS and on a server behind the firewall and have built in the capabilities to take advantage of the communications and security solutions provided by the CSPs or third parties.
A simple example of an Information Governance hybrid platform would be a Java app that runs behind the firewall at each site, crawls the network, performs in-place analytics, enables in-place holds and preservation and eventually enables users to collect data and transfer it to a document analytics and review platform that run in a CSP.
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